During my stay, I enjoyed the beautiful public beach near the resort. I loved finding local food options within walking distance, which gave me a taste of the area. After a long day, I appreciated the attentive service at the beach bar.

I encountered a significant issue with pests in my room. Despite reporting it, the staff did not address my concern properly, which disrupted my stay.

The pool area felt smaller than advertised, and elevator wait times were frustratingly long!!! A thorough cleaning of common spaces would enhance the overall experience!!!

the renaissance hotel was a clean and beautiful property with a fantastic beach location. i loved the spa, especially the amazing facial treatment. the aquaerobics sessions at the fitness center were a great way to recharge. we also enjoyed the daily yoga on the beach with the wellness instructor—it was a lovely way to start our mornings!

totally recommend

Enjoyed serene beachfront yoga, but the air conditioning was inconsistent.

Enjoyed the wonderful dining at Serafina, especially the fresh poke bowls. My husband and I had a lovely time soaking up the sun and relaxing by the bar.

My kids wished the wait for room service was shorter. The delays were frustrating and took away from our fun family time.

The Renaissance in San Juan had a great beach location. The various pools were lovely and provided a nice ambiance for relaxation. The Spanish restaurant offered delicious meals—the flavors were on point. Staff were friendly and attentive, especially at the bars. In my room, I enjoyed a fantastic ocean view which made my mornings brighter. However, the room itself felt small and somewhat outdated, which was disappointing for the price. I encountered a significant issue with pests in my room. Despite reporting it, the staff did not address my concern properly, disrupting my stay. Some facilities were under renovations, which impacted the overall experience. While the beach access was convenient, the lack of immediate on-site food options was inconvenient. The prices for drinks and some food items seemed high for the quality provided. Overall, enjoyable but with room for improvement.

Stunning private beach and attentive staff, but check-in was a bit slow.

Amazing beach vibes!

We had an ocean-view suite that was super clean and comfy. The staff were so friendly, especially Ernesto at the front desk. Loved grabbing snacks from the poolside bar. Only wish the thermostat worked better. it felt a bit too warm at night. Still, would totally recommend it!

I absolutely adored the elegant decor throughout the Renaissance, especially the oceanfront seating areas that were perfect for leisurely afternoons. The vibrant colors and thoughtful designs made the hotel feel welcoming and accessible for everyone.

More accessible seating in dining areas, please.

The beach access was amazing! I loved being able to relax by the ocean right outside my room. However, I found the prices at the bar quite high. Overall, a good stay.

The pools were fantastic and we loved the casino. The place felt very safe, a huge plus in a bustling environment.

Felt totally relaxed, no complaints whatsoever.

The Ocean View Room was pretty nice! The beds were really comfy and the view from the second floor was amazing. You could see the ocean and the beach right from our window. It felt clean and bright, which I loved. The only thing was, the noise from the bars below could get annoying sometimes. But overall, it was a solid spot to relax after a busy day.

The beachfront access really stands out, giving guests a prime spot for sunbathing and enjoying the ocean breeze. Rooms in the oceanfront tower feature stunning views, making them perfect for relaxation after a long day.

The ongoing renovations were a major downside, with noise starting early and dust lingering in the air, which certainly detracted from the overall experience. Elevators seemed slow and untrustworthy, adding to inconveniences during our stay. The beach chair situation was lacking. despite paying a nightly resort fee, the chairs were worn and uncomfortable, and they were taken down frustratingly early in the evening.

issues with service but great room features

The ocean view from the suite was breathtaking, truly a highlight of our stay. The spacious layout of the room accommodated our family comfortably, providing plenty of room to relax. The nearby beach offered a perfect spot for our kids to play, with easy access to local food options just a stroll away.

Housekeeping service was lacking and inconsistent during our stay.